Grand Palladium White Sand Resort & Spa, Akumal ~ Reviews, Room Choices & Prices 2025

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About the Resort

Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx, Akumal, Mexico, 77710

Set on the stunning private Kantenah beach in Akumal, the Grand Palladium White Sand Resort & Spa offers an idyllic retreat with luxurious all-inclusive amenities and a family-friendly atmosphere. This lavish resort features beautiful traditional architecture seamlessly blended with elegant modern finishes, making it an architectural gem within the Riviera Maya region. With direct access to pristine Caribbean waters and lush tropical gardens, guests experience a unique mix of relaxation and cultural richness. The resort prioritizes guest well-being with its extensive wellness facilities, ensuring a rejuvenating escape.

Location

Located just 35 km from the Aeropuerto de Playa del Carmen, the resort is easily accessible and perfect for exploring the stunning Riviera Maya. Guests can experience nearby attractions, including ancient Mayan ruins and beautiful cenotes, enriching their overall vacation experience. The resort's beachfront setting provides panoramic views of the Caribbean, enhancing the tropical ambiance.

Rooms

The resort offers 264 luxurious rooms and suites, accommodating up to 8 guests and featuring furnished balconies with lovely views. Each suite is designed with amenities such as a whirlpool bathtub, air conditioning, and flat-screen TVs to enhance guest comfort. Notable options include suites with separate living areas complete with sofa beds and scenic views of the mangrove forest.

Eat & Drink

Dining at the resort is a delightful experience with 8 à la carte restaurants offering a varied range of cuisines including Mexican, Thai, Italian, and Brazilian dishes. Signature meals reflect authentic local flavors, with an impressive wine selection for pairing. Guests can enjoy casual dining options and a buffet area showcasing local and international flavors, ensuring satisfying meal choices throughout the day.

Leisure & Business

Leisure at the resort includes access to multiple swimming pools, a luxurious spa, and wellness retreat featuring a hydrotherapy circuit and specialized treatments. Families will find plenty of activities, from kids’ clubs to organized games and shows for all ages. Evening entertainment showcases dazzling performances with professional dancers and live music, creating unforgettable nights.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Romance Bungalow by the lake Adults Only

Max:

2 persons

58 m²

Bed options:

1 King-size bed

Lake view

Shower

Coffee machine

room details

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Junior Suite Garden View

Max:

3 persons

53 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Suite Garden View

Max:

3 persons

68 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Akumal 5.6 km

Airports

Aeropuerto de Playa del Carmen (PCM) 30.5 km

Cancun (CUN) 86.3 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Internet access
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Massage
Public Bath
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx, Akumal, Mexico, 77710

Map view

Carr Federal Chetumal - Puerto Juarez, Kantenah, Mx, Akumal, Mexico, 77710

City landmarks

Beach

Playa at Grand Palladium Kantenah Resort

200 m

Playa Kantenah

1.3 km

Event hall

Playa Saasil Kantenah

1.4 km

snorkling

2.6 km

Park

Yal-ku Lagoon

3.7 km

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

3.5 km

Carretera

BioParque Lu'um Balam

3.4 km

Yal-Ku

3.6 km

Quintana Roo

Mayan Underworld

3.6 km

Beach

Bahia De La Media Luna

3.8 km

Beach

half moon bay

4.4 km

Beach

Xpu-Ha Beach

4.9 km

Pablo Bush Romero

4.8 km

Beach

Playa Xpu-ha

4.8 km

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

5.4 km

Library

Hekab Be Biblioteca de Akumal

5.4 km

Nearby

Kantenah Bay

130 m

Restaurants

El Gaucho

250 m

Carretera Chetumal-Puerto Juarez Km

La Adelita

350 m

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Feedback from previous guests about their experience. <br />

86%

liked the resort and would come back

8.6/10

Great

Rooms

7.6

Location

8.0

Service

7.6

Dining

6.6

Liam

United Kingdom, January 2025

6.2/10

This resort has a beautiful and peaceful setting that allows for a relaxing getaway. The rooms were mostly clean and well-kept, providing a comfortable space to unwind. However, the navigation around the resort can be challenging, making it easy to feel frustrated at times. Additionally, the dining options were inconsistent, which impacted the overall experience. If you're looking for a quiet space close to the beach with good food at times, this might be a place for you, but be aware of the potential for frustration with navigating and dining.

Rooms

8.0

The rooms were mostly clean and quite spacious, offering a comfortable space to rest after a day of activities.

Service

5.0

While the service was attentive at times, the relentless sales pitches from travel club representatives made it uncomfortable and intrusive.

Location

6.0

The location was beautiful and quiet compared to the busier parts of the resort, though figuring out the layout was quite confusing.

Dining

5.0

Dining options varied; while some meals were very good, others were disappointing and had issues with dietary preferences.

Facilities

7.0

Facilities were generally nice, but the ongoing construction led to some inconvenience navigating around.

Nicholas

United Kingdom, January 2025

8.4/10

My stay at the Grand Palladium White Sands Resort was impressive with an amazing beach and beautiful surroundings. The accommodations were top-notch, but the dining experience left something to be desired, especially for those with dietary restrictions. While the service was generally good, occasional lapses affected the overall experience. Still, I would definitely recommend this resort for its stunning views and clean facilities.

Rooms

9.0

Our room was beautiful, featuring a king-size bed and a whirlpool bath, providing a comfortable and relaxing atmosphere with a lovely view of the pool.

Service

7.0

The service was good overall, but there were moments when staff seemed overwhelmed, especially in dining areas, impacting the overall experience.

Location

10.0

The location was fantastic, nestled between lush landscapes and offering easy access to the beach and paths for lovely walks.

Dining

5.0

Dining was a big disappointment, mainly due to limited vegetarian options and issues with food cross-contamination, making it stressful for those with dietary preferences.

Facilities

8.0

The facilities were well-maintained, with plenty of options for relaxation and recreation, contributing to a pleasant stay.

Reese

United Kingdom, December 2024

8.2/10

I had a wonderful time at the Grand Palladium White Sand Resort! The atmosphere was inviting, with plenty of activities and a beautiful beach. The resort was well-maintained and the staff were incredibly helpful. However, we did experience a few hiccups with noise from wildlife at night, and some service inconsistencies during peak times. Overall, I would highly recommend this place for a relaxing getaway.

Rooms

7.0

The room was spacious and very comfortable, featuring two balconies that provided lovely views. The air conditioning worked perfectly, and I appreciated the ceiling fan as well. Unfortunately, there was a strong smell in the room that made it uncomfortable at times, which did detract from the experience.

Service

8.0

The staff were brilliant and always went out of their way to assist us. Our dining experiences were made truly special thanks to attentive service, although I encountered a bit of rudeness when seeking assistance regarding the noise issue.

Location

9.0

The location is fantastic, with easy access to various activities like kayaking and snorkeling. Getting around the resort is convenient thanks to the golf buggies that run 24/7, and I enjoyed the well-maintained walkways that made exploring easy.

Dining

8.0

Dining options were generally excellent, with a variety of delicious choices at the buffet and specialty restaurants. However, we found some discrepancies in the communication about food availability, which could be improved.

Facilities

9.0

The facilities, especially the pools, were beautifully maintained and offered a range of activities. There are ample sunbeds, which allowed me to relax without feeling crowded.

Tom

United Kingdom, December 2024

8.0/10

We had an incredible stay at this resort, filled with friendly staff and beautiful facilities. The rooms were spacious and comfortable, although sometimes a bit warm. The dining experience overall was good, with plenty of options, but we did encounter some issues with food temperature. The staff was superb at organizing activities, making our vacation enjoyable. A few minor hiccups regarding service timing detracted from an otherwise fantastic experience.

Rooms

8.0

The rooms were exactly as depicted online—spacious and clean, equipped with modern amenities, though I wished they were a little cooler.

Service

9.0

The staff was amazing, always friendly and eager to assist with any requests and activities throughout our stay.

Location

7.0

The location was beautiful with lush surroundings; however, some areas had unpleasant odors at times.

Dining

6.0

Dining was generally enjoyable with a vast selection of restaurants, but food temperatures were often lukewarm, which was disappointing.

Facilities

9.0

The facilities were well-maintained, especially the pool area, which offered a relaxing environment and plenty of activities.

Amelia

United Kingdom, November 2024

7.8/10

We had a nice time at White Sands overall, thanks to the wonderful staff who went out of their way to help us. Our bungalow was super clean but quite outdated, with plenty of things needing attention. The beach was lovely, but we preferred the pools for relaxation. The dining options were fantastic, although some facilities required a little upgrading.

Rooms

6.0

Our bungalow was clean but in serious need of updating with peeling paint and mismatched furniture. It felt a bit tired, which was disappointing for the price we paid.

Service

9.0

The staff were incredibly attentive and tried their best to accommodate our needs, sending maintenance quickly to address issues we raised.

Location

8.0

The location was beautiful, nestled near the beach and surrounded by nature, which added to the overall charm of our stay.

Dining

9.0

We were really impressed with the dining options available, especially breakfast at La Dahlia; tons of choices and high-quality food.

Facilities

7.0

The swimming pools were great for relaxing, but some amenities needed attention; the beach chairs were uncomfortable.